Intercultural Training: “Cultural agility – The Competitive Advantage” – Global Leadership & Communication

In today’s competitive business environment Leaders must continuously develop to be ready to push forward growth strategies, drive innovation and work directly with customers and employees from anywhere in the world. In a recent survey from the Economist Intelligence Unit, 90% of executives from 68 countries define ‘cultural intelligence and agility as their top challenge when working virtually and across borders. Even managers in domestic organisations are likely to work with employees from a variety of cultural backgrounds. 90% of the tasks and activities are communications between people who think and behave differently. On average, 79% of team performance is lost because of the clash of values and personalities combined with poor leadership. The skill to turn those differences into synergy, reducing stress and conflicts becomes THE competitive advantage.

The following topics will be discussed in detail during the training:

• Self-awareness and awareness about own prejudices and preconceptions
• Learn to adjust your own behaviour to maintain effective communication
• Leverage team performance by reducing clash of personalities combined with poor leadership
• Reduce stress and conflicts
• Learn to create synergy instead, when interacting and managing cross-culturally
• Avoid cultural differences turning into liability
• Identify the capabilities of your team, focus on and realise their untapped potential
• Analysis of specific situations and discussing graphic examples

• Lecture and discussion
• Analysis of case studies
• Inclusion of real case studies from the participants
• Group work
• Participant-orientated reflections

Note on times

• As a virtual workshop: 9 am – 12 pm and 2 pm – 5 pm
• As in-house measure: 9 a.m. – 5 p.m. incl. lunch and coffee breaks

Number of participants: 3 to max. 10

You can book the training as an in-house measure or as a virtual training. If more than two people are interested, we can also schedule an open training according to your wishes. Ask about the possibilities under the registration below.

Training languages: English and German.